Shipping policy

Thank you for shopping at Healthcareorigin.com. Below are the terms of our shipping services.

Domestic Shipping Policy

Order Processing Time

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • If we experience high order volume, processing may take longer. Customers will be notified by email or phone if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges are based on order value and are outlined below. Delivery times are estimates only and may vary depending on carrier and destination.

Order Value (USD) Estimated Transit Time Shipping Fee
$0.01 – $15.99 3–4 Business Days $8.25
$16.00 – $39.99 3–4 Business Days $13.95
$40.00 – $99.99 3–4 Business Days $19.95
$100.00 – $199.99 3–4 Business Days $29.95
$200.00 – $499.99 3–4 Business Days $45.95
$500.00 – $799.99 3–4 Business Days $59.95
$800.00 – $1399.99 3–4 Business Days $92.95
$1400.00 – $2299.99 3–4 Business Days $145.95
$2300.00 – $4599.99 3–4 Business Days $234.95
$4600.00 and above 3–4 Business Days $298.95

Additional Notes

  • Orders are not shipped or delivered on weekends or holidays.

  • Order cutoff time: 6:00 PM EST (New York). Orders placed after this time will be processed the next business day.

  • Expedited/overnight delivery is available only for addresses within the continental U.S. (extra charges may apply).

  • Delivery delays may occur due to carrier issues, weather, or supply chain disruptions.

Shipping Carriers

We use USPS, FedEx, and UPS for our deliveries.

Shipping Restrictions

  • We currently do not ship internationally.

  • We cannot deliver to P.O. Boxes, APO, or FPO addresses.

Shipment Confirmation & Tracking

  • You will receive a Shipment Confirmation Email with tracking details once your order has shipped.

  • Tracking numbers are typically active within 24 hours.

Damaged or Lost Packages

  • If your order arrives damaged, defective, or incorrect, please contact us immediately at support@healthcareorigin.com or +1(917) 463-3852.

  • We will assist in filing a carrier claim and ensure resolution in line with our Return Policy.

  • Please keep all packaging and damaged goods for inspection.

Item Not Received

  • If your order has not arrived within the estimated delivery window, contact us and we will coordinate with the carrier to locate the package.

International Shipping